A practical programme for system administrators and support engineers who manage IBM CICS Transaction Server regions. It covers CICS architecture, region startup and shutdown, resource definition, security, performance monitoring and troubleshooting. Learners work through lab scenarios such as defining and installing resources, resolving transaction failures and reading dumps and statistics, aligned to how enterprise CICS regions are run today.
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Describe CICS TS architecture, regions and the transaction flow
Start and stop CICS regions and manage startup parameters (SIT)
Define and install resources using CEDA and the CSD: programs, transactions, files, queues
Use CEMT and CEDA commands to inspect and control a live region
Configure CICS security with RACF
Monitor performance and tune using statistics and monitoring data
Diagnose common failures: abends, dumps, loops and resource problems
Explain CICSPlex SM basics for managing multiple regions
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- Basic z/OS skills: TSO/ISPF navigation and JCL
- Understanding of online transaction processing concepts is helpful
- COBOL or programming knowledge not required
- Suited to mainframe administrators, operations and production support engineers
LAB ACCESS (provided by Ez-Learn)
- Dedicated z/OS lab environment with personal user ID; access details issued at course start
- Guided hands-on exercises mapped to every module
STUDY MATERIAL (Ez-Learn LMS with Lifetime Access)
- Course slides, lab guides
- Practice exercises
- Reference notes
- Assessments for every Module
- Interview Preparation Questions
- Sample resumes (On Request)
- Mock Interviews (On Request)
Upcoming batches
07 Dec 2026
online Mon-Wed-Fri (9:00am-11:00am)
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